by Paula Serios | Apr 1, 2025 | Industry Insights
Personalization in Patient Engagement: The New Imperative for Health Systems For today’s healthcare marketers and Chief Marketing Officers (CMOs) in health systems, personalization is no longer a luxury—it’s a necessity. As consumer expectations evolve, patients...
by Paula Serios | Mar 20, 2025 | Industry Insights
The healthcare landscape is changing—fast. Patients are no longer passive recipients of care. They’re savvy consumers, researching options, comparing providers, and demanding convenience, transparency, and digital-first experiences. For health system marketers, this...
by Paula Serios | Mar 19, 2025 | Industry Insights
Let’s be honest—health insurance isn’t exactly winning any popularity contests. As move deeply into 2025 , trust in large organizations, particularly in healthcare and insurance, is at an all-time low. Members aren’t just looking for the best benefits or even lower...