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Why Healthcare Marketing Fails Without Ops Alignment

Why Healthcare Marketing Fails Without Ops Alignment

by Patrick Soto | Jun 23, 2026 | Industry Insights

Healthcare marketing has never been more complex  or more consequential. With patients researching providers online before ever making a call, health systems can no longer rely on brand recognition alone to drive growth. But here’s the uncomfortable truth most...
Speed-to-Lead Is a Hidden Growth Driver in Healthcare

Speed-to-Lead Is a Hidden Growth Driver in Healthcare

by Patrick Soto | May 1, 2026 | Industry Insights

Health systems are under increasing pressure to grow patient volumes while managing rising costs. In response, many organizations are investing heavily in marketing driving more traffic through paid media, SEO, and digital campaigns. But there’s a critical gap that...
AI Is Changing How Patients Find You — Are You Optimized for It?

AI Is Changing How Patients Find You — Are You Optimized for It?

by Patrick Soto | Apr 10, 2026 | Industry Insights

The intake call that never came. The referral that went elsewhere. The patient who somehow chose a competitor three blocks away. You’re not alone in wondering what happened. The answer isn’t your reputation or your clinical quality. It’s simpler and...
How Digital Transformation is Shaping Healthcare Marketing — And What It Actually Looks Like in Practice

How Digital Transformation is Shaping Healthcare Marketing — And What It Actually Looks Like in Practice

by Patrick Soto | Apr 3, 2026 | Industry Insights

If you work in healthcare marketing, you’ve probably heard the phrase “digital transformation” so many times it’s started to lose meaning. But strip away the buzzwords and what you’re really talking about is this: patients have changed...
Server-Side Tracking 101: A Healthcare Marketer Talking to Another Healthcare Marketer

Server-Side Tracking 101: A Healthcare Marketer Talking to Another Healthcare Marketer

by Patrick Soto | Mar 27, 2026 | Industry Insights

I want to be straight with you — I’m not writing this as an expert looking down at a problem. I’m writing this as someone who had to figure this out the hard way and genuinely wishes someone had explained it more plainly, earlier. So let me try to be that...
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