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Building First-Party Data Ecosystems Through Patient Engagement

Building First-Party Data Ecosystems Through Patient Engagement

by Patrick Soto | Feb 13, 2026 | Industry Insights

Third-party cookies are fading into the sunset, and for healthcare organizations, that shift is both a challenge and an opportunity. The challenge is obvious: many legacy marketing and analytics strategies relied on third-party data to understand, reach, and engage...
The Five AI Realities Reshaping Healthcare Marketing in 2026

The Five AI Realities Reshaping Healthcare Marketing in 2026

by Patrick Soto | Jan 8, 2026 | Industry Insights

Healthcare marketing has reached an inflection point. The AI conversation has evolved from “should we?” to “how fast can we scale?” For healthcare CMOs navigating margin pressures and mounting performance expectations, AI isn’t just a...
Personalization with Purpose: Why the GiG Model Is the Operating System for Healthcare Growth

Personalization with Purpose: Why the GiG Model Is the Operating System for Healthcare Growth

by Patrick Soto | Nov 14, 2025 | Industry Insights

When a parent logs into Netflix, it anticipates what they want. When they open Amazon, it recommends what they need. But when that same parent tries to navigate a healthcare system for their child, personalization disappears. Instead of feeling known, they feel...
Quick Wins in Demonstrating Marketing’s Value

Quick Wins in Demonstrating Marketing’s Value

by Patrick Soto | Oct 13, 2025 | Industry Insights

Highlights Only 36% of healthcare CMOs believe their metrics resonate with CEOs and CFOs (Gartner, 2025). Hospital operating margins averaged just 2.3% in mid-2025 (Kaufman Hall, 2025), while health plans are under pressure to prove value in provider networks and...
Personalization Without Creeping People Out

Personalization Without Creeping People Out

by Patrick Soto | Sep 26, 2025 | Industry Insights

How healthcare CMOs can deliver relevance, trust, and growth—without crossing the line Why It Matters Healthcare leaders know the stakes. Patients are now consumers with heightened expectations, honed by digital-first brands. They want communications that feel...
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