Industry Insights
Thoughts from your ab+a partner

GROW: The Strategic Engine Healthcare Marketing Has Been Missing
Let’s not sugarcoat it: healthcare marketing is under siege.You’re being asked to fill beds, grow volumes, acquire members, retain providers, and deliver flawless experience — all while spending less, proving more, and standing out in a commoditized market. Oh, and...
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GROW: The Strategic Engine Healthcare Marketing Has Been Missing
Let’s not sugarcoat it: healthcare marketing is under siege.You’re being asked to fill beds, grow volumes, acquire members, retain providers, and deliver flawless experience — all while spending less, proving more, and standing out in a commoditized market. Oh, and...

Grow. Impact. Good. The New ROI in Healthcare Marketing
Let’s be blunt: if your healthcare marketing strategy isn’t designed to grow your business, impact your audience, and do some good — then what exactly is it doing? In a time when healthcare systems and health plans are being asked to do more with less, the old...

5 Quick Wins to Market Value-Based Care with Impact (and Speed)
The moment for value-based care is now—but marketing it still lags behind. While health systems have poured enormous time and energy into population health, risk-based contracts, and quality scorecards, the messaging often remains stuck in regulatory speak or buried...

ADA Compliance in Healthcare Marketing: From Legal Risk to Leadership Opportunity
If you’re a healthcare executive or marketing leader still thinking ADA compliance is a checkbox on the IT team’s list, think again. In 2025, accessibility isn’t just about avoiding lawsuits — it’s a marker of brand integrity,...

The ROI Revolution: How Healthcare Marketing Drives Growth and Proves Its Worth
For years, healthcare marketing was viewed as a cost center—a necessary but often undervalued function within health systems. But today, marketing has taken on a much more strategic role, serving as a key driver of patient...

Personalization in Member Engagement:The New Imperative for Health Plans
For today’s health plan marketers, personalization is no longer a luxury—it’s the foundation of effective member engagement. As consumer expectations evolve, members are demanding experiences tailored to their needs, preferences, and health journeys. For Chief...

Unlocking Year-Round Growth: The Special Needs Plan Marketing Opportunity
The healthcare industry is at a crossroads. As Medicaid policy remains a focal point in political debates, health plans that act swiftly and strategically can capitalize on one of the fastest-growing, most profitable segments—Special Needs Plans (SNPs). Unlike...

Personalization in Patient Engagement: The New Imperative for Health Systems
Personalization in Patient Engagement: The New Imperative for Health Systems For today’s healthcare marketers and Chief Marketing Officers (CMOs) in health systems, personalization is no longer a luxury—it’s a necessity. As consumer expectations evolve, patients...

Leveraging the Top U.S. Health Trends to Drive Profitable Patient Volume
The healthcare landscape is changing—fast. Patients are no longer passive recipients of care. They’re savvy consumers, researching options, comparing providers, and demanding convenience, transparency, and digital-first...

Beyond Benefits: The New Playbook for Health Plan Member Retention in 2025
Let’s be honest—health insurance isn’t exactly winning any popularity contests. As move deeply into 2025 , trust in large organizations, particularly in healthcare and insurance, is at an all-time low. Members aren’t just looking for the best benefits or even lower...

2025 Healthcare Trends Checklist
The healthcare landscape is evolving at lightning speed. Patients are more informed, more proactive, and more selective than ever before.Is your health system keeping up? Use this checklist to align your marketing and services with today’s top health trends—so you...

2025 Member Retention Readiness Checklist
Retention isn’t a seasonal campaign—it’s a culture. Use this checklist to assess if your health plan is truly prepared to keep members engaged, satisfied, and loyal in 2025 and beyond. A retention-ready health plan doesn’t just offer great benefits—it creates a...
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