by Patrick Soto | May 1, 2026 | Industry Insights
Health systems are under increasing pressure to grow patient volumes while managing rising costs. In response, many organizations are investing heavily in marketing driving more traffic through paid media, SEO, and digital campaigns. But there’s a critical gap that...
by Paula Serios | Apr 24, 2026 | Industry Insights
Let’s cut to the point: the transition to value-based care isn’t theoretical anymore. It’s operational. ACO REACH ends December 31, 2026. The LEAD model launches January 1, 2027. And if your marketing team is still building campaigns around procedure...
by Paula Serios | Apr 17, 2026 | Industry Insights
Here’s the conversation every healthcare CMO is having right now: Marketing drives demand. Patients respond. Then they hit a wall—a six-week wait, a phone tree that goes nowhere, or a scheduler who says “we’ll call you back” but never does....
by Patrick Soto | Apr 10, 2026 | Industry Insights
The intake call that never came. The referral that went elsewhere. The patient who somehow chose a competitor three blocks away. You’re not alone in wondering what happened. The answer isn’t your reputation or your clinical quality. It’s simpler and...
by Patrick Soto | Apr 3, 2026 | Industry Insights
If you work in healthcare marketing, you’ve probably heard the phrase “digital transformation” so many times it’s started to lose meaning. But strip away the buzzwords and what you’re really talking about is this: patients have changed...
by Patrick Soto | Mar 27, 2026 | Industry Insights
I want to be straight with you — I’m not writing this as an expert looking down at a problem. I’m writing this as someone who had to figure this out the hard way and genuinely wishes someone had explained it more plainly, earlier. So let me try to be that...
